Conditions of Use
1. About this website
This website is operated by Southern Grain Spirits N.Z. Ltd trading as Kaiapoi Distillery (“we”, “us”, “our”). By accessing or using this website, you agree to these Conditions of Use and our Privacy Policy.
2. Legal purchase age
In accordance with the New Zealand Sale and Supply of Alcohol Act 2012, alcohol may only be sold and supplied to persons aged 18 years or older. By placing an order through this website you confirm that you are at least 18 years of age.
3. Orders
All orders are subject to acceptance and availability. We reserve the right to cancel or refuse an order if a product is unavailable, if there is an error in pricing or description, or if we reasonably believe the order may breach applicable laws.
4. Delivery requirements
We deliver within New Zealand only. Alcohol deliveries must be received by a person aged 18 years or older. Proof of age may be required upon delivery. If no eligible person is available to receive the delivery, the courier may refuse delivery or arrange redelivery at additional cost.
5. Product information and availability
We take care to ensure product descriptions and images are accurate. However, minor variations in packaging or appearance may occur. All products are subject to availability and we may limit quantities or cancel orders where necessary.
6. Pricing
All prices are in New Zealand dollars (NZD) and include GST, unless stated otherwise. Prices may change without notice prior to purchase.
7. Shipping
Shipping costs and estimated delivery timeframes are provided at checkout. Delivery times are estimates only and may vary depending on location or courier services.
8. Returns and refunds
If a product arrives damaged or faulty, please contact us promptly so we can arrange a replacement or refund where appropriate. Your rights under the Consumer Guarantees Act 1993 are not affected. Due to the nature of alcohol products, we do not generally accept returns for change of mind.
9. Responsible consumption
Kaiapoi Distillery supports the responsible consumption of alcohol.
10. Intellectual property
All content on this website, including text, images, and branding, is owned by or licensed to Southern Grain Spirits N.Z. Ltd trading as Kaiapoi Distillery and may not be reproduced without our permission.
11. Licence
Southern Grain Spirits N.Z. Ltd trading as Kaiapoi Distillery operates under an Off Licence issued by the Waimakariri District Licensing Committee.
12. Governing law
These Conditions of Use are governed by the laws of New Zealand.
13. Contact
If you have any questions regarding these Conditions of Use or your order, please contact us via the Contact Us page on this website.

